Reference

How ace567 Handles Your Personal Information

This Privacy Policy explains exactly what data ace567 collects when you open an account, make a deposit through bKash, Nagad or Rocket, and use our platform — and how we keep that information secure.

Account data protectionbKash, Nagad, Rocket wallet privacyCookie and device data disclosureYour right to access or delete data
ace567 How ace567 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to request a copy of your data, ask us to correct an error, or raise a concern about how your information is being used, our support team handles privacy requests directly. You can reach us through live chat on the site, by email, or through the account help section in your profile. We aim to acknowledge privacy requests within a reasonable window and respond with a resolution as quickly as the nature of the request allows.

Team online

Live Chat

Open the chat widget from any page on ace567. State that your query is a privacy request and our team will route it to the right person.

Email Support

Send your privacy request to our support email address listed in the account help section. Include your registered contact detail so we can verify your identity.

Account Help Section

Log into your ace567 account, head to the Help area, and select the privacy or data request option to submit your query through the secure account portal.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We built our data practices around the reality that many accounts in Bangladesh are tied directly to mobile wallets — bKash, Nagad, Rocket — which means payment data needs the same care as identity data. Every connection to ace567 is encrypted in transit. Account login uses OTP verification to block unauthorised access. Here is how each core area of data handling works in practice.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand page performance. You can manage cookie preferences through your browser settings at any time.

Account Security and Login

Every login triggers an OTP check to your registered contact. If we detect a new device or unusual location, additional verification is required before account access is granted.

Payment Data Retention

Your bKash, Nagad and Rocket transaction records are stored only as long as required for account reconciliation and compliance. We do not retain full wallet credentials after a session ends.

Requesting Changes or Deletion

You can request correction or removal of your personal data at any time by contacting support. We process deletion requests subject to any legal retention obligations that apply in your region.

Common Questions About Your Privacy on ace567

These are the questions we hear most often about how your data is handled. If your question is not covered here, contact our support team directly through live chat or the account help section.

We collect your name, contact details, and the wallet identifier linked to your bKash, Nagad or Rocket account. Device and browser data is also logged automatically for security purposes.

Your wallet number is shared only with the payment processor needed to complete your transaction. It is never passed to advertisers or unrelated third parties under any circumstance.

Account identity data is kept while your account is active. Transaction records from bKash, Nagad and Rocket transfers are retained for the period required by applicable compliance rules in your region.

Yes. Submit a data access request through live chat or the account help section. We will verify your identity and provide a summary of the data we hold within a reasonable timeframe.

Contact our support team and request deletion. We will process it promptly, subject to any legal retention periods that require us to keep certain transaction or identity records.

Our policy applies to all accounts, but access to the platform itself depends on your local law and eligible region. We recommend checking your local legal position before opening or using an account.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.